Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
convenient location
friendly staff
limited dining
pricey
8.4/10
Great
Rooms
8.2
Location
9.6
Service
8.7
Dining
7.5
Guest reviews
8.4/10
based on 12 reviews
8.2
8.2/10 based on 9361 reviews
Anna
United Kingdom,
April
2024
8.4/10
I absolutely loved my stay at this hotel! The location couldn't be better, right on top of the subway station and close to the main shopping street. The rooms were clean and comfy, the staff was welcoming, but the dining options were a bit lacking. The facilities were great, though the price was a bit high for what was offered.
Rooms
8.0
The rooms were clean and comfortable with a nice view.
Service
9.0
The staff was friendly and welcoming, providing great service.
Location
9.0
The hotel is right on top of the subway station and close to the main shopping street.
Dining
7.0
The dining options were a bit limited, affecting the overall experience.
Facilities
9.0
The hotel offered excellent facilities that met all my needs.
convenient location
limited dining
Thomas
United Kingdom,
February
2024
8.6/10
I absolutely loved my stay at this hotel! The location is superb, right on top of the subway station and super close to everything I wanted to go. The rooms were spacious and modern, perfect for a comfortable stay. The staff was incredibly friendly and welcoming. However, the dining options were a bit limited, with only Vienna Beef hot dogs available. Overall, a great value for money!
Rooms
9.0
The rooms were spacious and modern, perfect for a comfortable stay.
Service
9.0
The staff was incredibly friendly and welcoming.
Location
10.0
The hotel's location is superb, right on top of the subway station and close to everything I wanted to go.
Dining
7.0
The dining options were a bit limited, with only Vienna Beef hot dogs available.
Facilities
8.0
The hotel offers great facilities for a pleasant stay.
Scott
United States,
February
2024
8.8/10
This hotel is a gem! The location is superb, right on top of the subway station and within walking distance to the bustling Shinsaibashi shopping area. The rooms offer a nice view and are cozy, but there are minor noise disturbances when the window is open. The service is exceptional, from the welcoming reception desk to the diligent housekeeping. The dining experience provides a variety of local and international dishes to satisfy every craving. Although the price is a bit high, the overall value for money is notable given the fantastic central location and top-notch service.
Rooms
8.0
The rooms are cozy with a nice view, but some noise can be heard when the window is open.
Service
9.0
The service is exceptional, from the welcoming reception to the diligent housekeeping.
Location
10.0
The hotel is perfectly situated right on top of the subway station, making it convenient to explore the city. The quiet atmosphere around Hommachi Station offers a peaceful retreat yet is close to the vibrant Namba area and Dotonbori.
Dining
8.0
The dining experience offers a delightful range of both local and international dishes to indulge in.
Facilities
9.0
The hotel provides excellent facilities to ensure a comfortable stay.
George
United States,
January
2024
8.0/10
I was delighted with the breathtaking view from my room even with the window shut. The hotel's location right on top of the subway station was incredibly convenient, providing the perfect balance between a quiet area and easy access to the bustling city life of Namba. The service was top-notch, from the warm welcome at the reception desk to the impeccable housekeeping. However, the dining options were a bit limited, and the European bread served wasn't up to my expectations.
Rooms
8.0
The room had a nice view even with the window shut.
Service
9.0
The service at the reception desk was exceptional and the housekeeping was impeccable.
Location
10.0
The hotel's location right on top of the subway station was a true gem, offering easy access to the main shopping street and the Hommachi station.
Dining
6.0
The dining experience was average, with limited options and subpar European bread.
Facilities
7.0
The hotel facilities overall were satisfactory but nothing outstanding.
Convenient location
Limited dining options
John
United States,
December
2023
8.6/10
I had a wonderful stay at this hotel. The location is perfect, right next to Hommachi station and close to everything I needed. The rooms were comfortable with a pleasant view, and the service was top-notch. The dining experience was delightful with a touch of tradition. However, some facilities could use improvement.
Rooms
8.0
The rooms were cozy and offered a nice view even with the window shut.
Service
9.0
The service was exceptional, from the reception desk to housekeeping.
Location
10.0
The hotel's location is unbeatable, right in the heart of the city near Hommachi station.
Dining
9.0
I enjoyed the traditional dining experience, especially the fish dishes.
Facilities
7.0
The hotel offers basic facilities, but some areas could be more modern.
Convenient location
Basic facilities
Tim
United Kingdom,
December
2023
7.6/10
The hotel offers a nice view and is conveniently located right at the doorstep of a metro station, making it a great choice for those who prefer a quiet area yet close to the city. The rooms are comfortable, but the dining options could be improved. The service is satisfactory, and the facilities are well-maintained.
Rooms
8.0
The rooms offer a nice view and are comfortable.
Service
7.0
The service was satisfactory.
Location
9.0
The hotel is right at the doorstep of a metro station, perfect for those who prefer a quiet area yet close to the city.
Dining
6.0
The dining options could be improved.
Facilities
8.0
The facilities are well-maintained.
Steve
United Kingdom,
October
2023
8.4/10
The hotel is wonderfully located in the heart of the city, making it easy to access popular attractions. The rooms offer stunning views and are tastefully decorated, but some noise could filter in even with the window shut. The service is top-notch with welcoming staff, though prices for additional services could be a bit high. Dining options are plentiful, including refreshing iced and frozen coffee.
Rooms
8.0
The rooms are beautifully decorated and offer a lovely view, but noise can sometimes be heard even with the window shut.
Service
9.0
The service here is exceptional, with friendly and accommodating staff.
Location
9.0
The hotel is conveniently located near the train station and various shopping options, ideal for those who prefer a quiet area close to the city.
Dining
8.0
The dining experience is delightful, especially with the availability of refreshing iced and frozen coffee.
Facilities
8.0
The facilities are modern and well-maintained, though they may get crowded during busy periods.
Mike
United States,
September
2023
8.2/10
The hotel is conveniently located right next to the metro station, making it easy to explore the city. The rooms offer a nice view and are equipped with all necessary amenities for a comfortable stay. The service is excellent, with a friendly and welcoming staff. However, the dining options could be improved, and the homemade pastry was a delightful touch. Overall, it's a great value for money stay with a few minor areas for enhancement.
Rooms
8.0
The rooms provide a nice view and are equipped with all necessary amenities for a comfortable stay.
Service
9.0
The service was excellent with a friendly and welcoming staff.
Location
9.0
The hotel is conveniently located right next to the metro station, making it easy to explore the city.
Dining
7.0
The dining experience could be improved, but the homemade pastries were a delightful touch.
Facilities
8.0
The hotel offers a variety of facilities to ensure a pleasant stay.
James
United Kingdom,
August
2023
8.0/10
My stay at this hotel was truly an unforgettable experience. The location is superb, situated right on top of the subway station, making it incredibly convenient for exploring different areas. The service was top-notch, and the rooms were comfortable, offering even with the window shut. However, the dining options were somewhat limited, and the facilities were a bit lacking.
Rooms
8.0
The rooms were comfortable with a nice view even with the window shut.
Service
9.0
The service was excellent, from the reception desk to the housekeeping.
Location
10.0
The hotel's location right on top of the subway station was incredibly convenient, especially on a rainy day when I could access the train without getting outside. It was perfect for those preferring a quiet area yet close to the city action.
Dining
7.0
The dining experience was satisfactory, but there could have been more self-service food options available.
Facilities
6.0
While the facilities were functional, there were some areas that could be improved to enhance the overall stay.
Frank
United States,
July
2023
9.2/10
This hotel is a gem! It offers a nice view from the rooms and is located right on top of the subway station, making it convenient for travel. The service was top-notch and the dining experience, especially for steaks, was excellent. The facilities were modern and well-maintained, offering great value for money.
Rooms
9.0
My room had a nice view, making my stay even more enjoyable. It was clean and comfortable.
Service
9.0
The service at the reception desk was outstanding. The staff was friendly and accommodating throughout my stay.
Location
10.0
Being right on top of the subway station was so convenient for exploring the city. The central location close to the main shopping street was perfect.
Dining
9.0
The dining experience, especially for steaks, was fantastic. The food quality and service were exceptional.
Facilities
9.0
The facilities were modern and well-kept, offering everything I needed for a comfortable stay.
Robert
United States,
April
2023
7.6/10
The hotel is ideally situated right next to the Hommachi station, making it perfect for those wanting a quiet yet convenient stay. The rooms offer stunning views even with the windows closed, but some may find the beds a bit too firm. The service is reliable, and the spare ribs at the dining facility are a must-try. On the downside, the facilities, while adequate, lack standout features. Overall, a good value for money stay with some minor room comfort considerations.
Rooms
8.0
The rooms provide a nice view, even with the window shut, but the beds are a bit firm.
Service
7.0
The service is dependable, and the staff is accommodating.
Location
9.0
The hotel's location next to the Hommachi station is convenient for getting around quietly but close to the city.
Dining
8.0
The spare ribs at the dining facility are delicious.
Facilities
6.0
While the facilities are sufficient, they lack standout amenities.
Jim
United Kingdom,
April
2023
8.8/10
I had a wonderful stay at this hotel! The location is fantastic, right on top of the metro station, making it super convenient for exploring the city. The rooms offer a nice view and are very comfortable, but there were a few noise issues. The service was top-notch, and the dining experience with French pastries was a highlight. Great value for money overall.
Rooms
8.0
The rooms are comfortable and offer a nice view, but there was some noise issue at times.
Service
9.0
The service here is excellent, from the reception desk to housekeeping.
Location
10.0
You can't beat the location, right on top of the metro station, making it convenient for everything a visitor requires.
Dining
8.0
The dining experience, especially with French pastries, was delightful.
Facilities
9.0
The hotel facilities are great with everything you need for a comfortable stay.
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